1. What if my watch doesn’t fit right?

The Prestige’s adjustable strap is one size fits all and should accommodate most wrists. However, your satisfaction is our priority, so you’re welcome to take advantage of our generous 30-day returns and exchanges (as long as the watch hasn’t been engraved and is in unused/unworn condition). Order with confidence.

2. How long will this timepiece last?

With proper care, this durable 14k gold men’s watch will last a lifetime. After all, it’s built from tough stainless steel and scratch-resistant sapphire-coated crystal glass. Also, our exclusive Lifetime Warranty will protect your watch for life and give you the peace of mind you deserve.

3. Can I personalize my gold-plated men's watch?

Please do! We offer expert customization services so you can laser engrave your watch for yourself or a loved one. Add a name, date, or any other meaningful message and your watch will be engraved on the backside of the face for a super special one-of-a-kind personal touch that will last forever.

4. How long will my order take to ship?

Our modern watches are usually in stock and ready to ship out the same day you place your order, or by the next day, depending on the time of your purchase. Bespoke timepieces require an additional 2-3 extra days to complete the engraving process.

5. Is an engraved 14k gold men’s watch refundable?

Due to the permanent nature of the engraved message, we’re not able to accept returns or exchanges. We recommend that you give your personalization careful thought and consideration so you or your loved one, will love it for life!