1. What if I don’t know my size?
No problem! If you don’t know your size, you can exchange within 30 days, as long as the ring is not engraved. We also offer accurate ring sizers for only $9. (Ring sizers are free with laser engraving).
2. How long do Tungsten wedding rings last?
Tungsten the most durable metal on earth. Amazingly, it is scratch resistant and 10 times harder than gold! Expect your tungsten wedding band to last a lifetime.
3. How long do orders take to ship?
Most rings ship same or next day (excluding weekends). With free shipping most orders arrive within 2-3 business days. Priority and overnight shipping is also available. Engraved rings require a few days for production. If a ring is out of stock, we’ll email to let you know when it will ship.
4. Do you offer laser engraving?
Yes! We offer professional custom laser engraving on all rings. Choose any message, date, roman numerals, etc. You may choose different messages for each ring for coupled sets.
5. Are engraved rings refundable?
No, being that engraving is a permanent customization and cannot be reversed, we do not offer refunds or exchanges on these items. If unsure of size, we recommend choosing to have a free ring sizer mailed to you first.
6. Is Madera Bands a legit company?
Yes! Madera Bands is a licensed and registered company located in North Carolina, USA. All orders are handcrafted, packaged, and shipped from North Carolina. Since 2016, we have created and delivered wedding bands to over 11,000 happy couples and customers!